EXPERTISE

  • Short and long-term, design, planning, refresh, vision and mission

  • Operational efficiency, operating model (re)design, process mapping and improvements

    Procurement, supply chain, ecosystem identification, value chain

  • FP&A, budgeting, planning, forecasting, activity-based costing

    Knowledge management, monitoring and evaluation, architecture, insights, KPIs, quantitative and qualitative

  • Transformation, negotiation, preparation, response, resolution, and/or management of crisis, issues, conflicts, and disasters

    Design, planning, coordination, RACI/RSI, implementation, impact measurement and tracking

  • Assessment, design, evaluation, technical assistance, implementation

SERVICES

  • Organizational change management, strategic planning, and innovation engagements that achieve risk management, ESG impact, and profit goals

  • Achieve a deliverable-specific gap or need with a credentialed global expert

    Engagements include:

    -Product and project development

    -Data & knowledge management: quantitative and qualitative methodologies, monitoring and evaluation (M&E), analytics and modeling

    -Delivery/distribution models, identification, and management for (public-private) partnerships, customer experience, and target beneficiaries

    -Written and visual thought leadership positioning, development, and publication

  • Part-time CFO and/or COO that fits your budget, achieves your goals, and understands your challenges

    -Plus receive on-demand business development, strategic advisory, product design, partnership management, and marketing/communications services

    -Predictable, fixed monthly fee with allocated set of monthly hours

    Ideal for:

    -Start-ups

    -Scale-ups

    -Growth stage

    -Micro, small and medium-sized enterprises (MSMEs)

  • “As a pioneering business intelligence innovator, I excel in harmonizing diverse perspectives, revealing concealed profit opportunities, and propelling social change.”

RESULTS

  • AmTrust Financial

    Built $1B strategic partnerships organization incorporating diversified supply chain approach; designed and facilitated executive strategic planning workshops to reflect unique and diversified needs of country-wide small businesses.

  • LIBERTY MUTUAL

    Led global merger of 18 country operations to deliver $1B in savings by accounting for diverse cultural norms; spearheaded overarching CSR program to manage and centralize disparate efforts in order to drive greater engagement, impact, and efficiency.

  • United Nations-International Organization for Migration

    Organized and led US housing response to 2010 Haiti earthquake; designed financial tracking system to manage over 60 projects worldwide.

  • Creative Associates International

    Built global database to track ~5,000 grants and corresponding best practices and lessons learned in order to drive efficiency in project design and implementation.

  • Smithsonian Museum of the American Indian

    Designed standard processes and documents to drive efficiency in in-store layout, improve customer experience, and increase sales.

  • Camelot-Illinois Lottery

    Led annual strategic plan, including responsible gaming approach.

TESTIMONIALS 

  • Leveraging her strengths in drive for success, planning and organization, strategic planning, leading effective teams, a passion for improvement and a willingness to take on additional scope of responsibilities Cytandra demonstrates she is accomplished and skilled to deliver above and beyond expectations. - Barbara M.

  • I didn't believe in the need for a strategic planning process until I saw the end result that Cytandra delivered. Now I'm a true believer. Her process was clear and logical and produced an articulated roadmap for the future. - Tina W., Camelot/Illinois Lottery

  • Cytandra should be exceptionally proud of the thorough and insightful proposal and group she assembled in such a short time. Her proposal submitted showed an incredible level of credibility, expertise, and thoughtfulness. - Rachel H.

  • When it comes to designing, planning, or optimizing, Cytandra is always 12 steps ahead of everyone else around her. Patience grasshopper! - Lynn M., AmTrust Financial

  • Cytandra finds the hidden profit layer in any company. - Jeff T., Liberty Mutual Insurance

  • There isn't anyone in my rolodex that can do what Cytandra can do. - Kelsey Y., Camelot/Illinois Lottery

  • Cytandra’s energy and passion are motivating. - Barbara M.

  • “My client engagements are all going smoothly, many thanks to you” – Alison G.,CEO

  • We had the pleasure of working with Cytandra on our annual business planning process at Camelot. Cytandra was a pleasure to work with throughout the process, from her reasonable, straight-forward approach to planning and contracting through to her high quality delivery and diligent follow-up. She seamlessly blended into the team and was structured, conscientious and thorough while also forming genuine connections with the team. This approach made her very effective and pleasant in guiding the team through a process that can often be tedious and frustrating. I would love to work with Cytandra again and highly recommend her as a partner for multi-functional planning, alignment and coordination. - Kelsey Y., VP Strategy

  • Just want to give a shout out to Cytandra Hoover, fellow Chief who responded to my call for advice and input on ESG and Sustainability matters. Cytandra gave me an hour and a half of her precious time and expertise and gave me invaluable advice. This sharing of time and expertise is what makes Chief so incredible. Thank you, Cytandra! - Krishna M., Piedmont Lithium